Service Features

ST-Solutions CRM is the fully-featured, software-business oriented Customer Relationship Management system that seeks to fully streamline the marketing, operational and service aspects of your business. Experience the professional way to manage your business.

Customer feedback and service management

Customer service requests can often be time-consuming and bothersome. Keep this to a minimum with the highly-automated functionality in ST-Solutions CRM. The system’s numerous well-thought-out features allow full timestamping, note-taking, follow-up steps and much more.

Integrated customer ticketing system

Once a revolution in its time, customer tickets for service requests has become an industry norm. ST-Solutions’ implementation of ticketing is advanced and designed to minimize the time outlay for the operator – all while keeping the customer thoughtfully in the loop and maximize customer satisfaction.

Landing pages – turn queries into sales

Often, the sales cycle starts with a query on a business website. ST-Solutions allows landing pages to be created that automate the collection of potential customers’ details, providing businesses with a potentially inexhaustible source of leads – invaluable in and of itself.

*screenshots are from early pre-production versions, and may vary in the final release

Core CXM Features

The Hub for all customer interactions – before and after the sale.

CRM customized for software business

Digital and physical Lead Management

Integration with software platforms

Automation of customer follow-up

Process and workflow management

Customer eXperience Management Web-based Software and Solutions that produce ROI for your business.